Multi Factor Authentication
In response to the changing security climate Microsoft is making changes to security across their entire ecosystem. We will be requiring Multi Factor Authentication for every user. You can find step by step instructions below or a video that walks you through the entire process above. Please reach out to our team with any questions or issues at 318-442-5743.
Grab both your computer and your cell phone.
Download Microsoft Authenticator from the App Store or Google Play Store.
Go to https://portal.office.com.
Sign in using your business email (ex: jdoe@mybusiness.com) and password.
Once signed in, look on the top right of the screen and click the bubble with your initials.
Click “View Account”
On the overview tab you will see “Security info”. Click UPDATE INFO.
Open the Microsoft Authenticator App on your phone.
On the overview tab you will see “Security info”. Click UPDATE INFO.
Click “Next” on the page that pops up next.
Click “Next” on the page that pops up next. Make sure to approve any prompts for notifications so you can easily approve prompts in the future.
The next page that pops up will have a QR code that you can scan using the Microsoft Authenticator app. Leave this screen up and grab your cell phone.
Now grab your cell phone.
Open the Microsoft Authenticator App on your phone.
Tap Scan QR Code.
Grant permissions to Microsoft Authenticator to access your camera if needed.
Tap Add Account.
Tap Work or school account.
Put the QR code in the box on the screen. When it finds the code it will turn green.
Your account is now created. Go back to your computer and click “Next” on the QR Code screen.
You will see a number on the screen and a prompt on your cell phone. Remember the number on your screen.
You should receive a prompt on your cell phone that asks you to “Enter the number shown to sign in” once you put then number above in this box tap “Yes”
Your phone has now been configured for your account. You will be prompted for sign in on new devices to protect your identity.
If you are using Outlook the next time you open the application you will be prompted to approve sing in on your cell phone. Once approved the application will open as normal.
