Using TTALX Remote Access Tools
Our clients enjoy the same remote access tools that our support team uses each and every day. Please follow these steps so that you are able to access your computer remotely.
You will need both your cell phone and your computer.
Download an Authenticator App such as Authy
Open a browser and go to: https://control.itsupport247.net
Email ID: you@yourcompany.com
Password: Provided by TTALX
Scan the barcode with your authenticator app and put the 6 digit code in the space provided (this changes every 30 seconds)
Click the little green computer icon in the row that says “Resource Name” (highlighted in red in the picture).
Click the lightning bolt and then click “Send Ctrl-Alt-Del”
